Langham Hotels & Resorts
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Home > Careers > Learning & Development
This is our commitment to provide our colleagues appropriate learning and development opportunities that assisting them to be successful
in their career journey at Langham Hospitality Group.

a. Guest Centric
b. Reflect Langham Values, and link with the vision, commitments and corporate strategies
c. Link with career development required competencies
d. On-the-job operational trainings and exposures
e. Multiple training approaches covering classroom lessons, experiential training and e-Learning

First60 Certification Programme

During the first 60 days of our new Langham family members, they will go through a systematic training programme which helps them to understand the culture of the company, to acquire knowledge about the product, service process and standards; and to equip with customer services skills through the PASSION training course. The leaders will receive Langham Leadership training to enable them to perform Langham’s leadership model and understand the tools and quality system of Langham Hospitality group.